Privacy And Cookie Policy

Last Updated: Jul 21, 2024

This Privacy Policy becomes effective on May 1, 2024 and supersedes and replaces all prior Privacy Policies.

Toolip by Hola Ltd ("us", "we", "our", or "Toolip") is a digital product provider that provides its users with access to IP addresses, internet connectivity and access to physical servers. (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our website.

Toolip and all its Services and related Website https://toolip.io are committed to protecting your privacy. This Privacy and Cookie Policy explains our policies and procedures regarding the collection, use and disclosure of data we obtain through our website.

We are keen on safeguarding your privacy and we make efforts to handle your Personal Information carefully and responsibly. Please read the following information on our Privacy Policy and Cookie Policy carefully to understand our views and practices regarding your Personal Data and how we will treat it.

If you have any questions, comments, or concerns about any aspect of our Privacy Policy, please contact us using the details set out at the end of this Privacy Policy.

Definitions

Your Personal Information as used in this Policy includes information that identifies you as an individual and includes, for example, your name, postal address, email address and telephone number ("Personal Information").

Your Personal Information data holder is Toolip.

We use your Personal Information for providing and improving our Service.

By using our website and/or the Service, you are consenting to the collection and use of information, including your Personal Information, in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here

Why do we need your Personal Information?

We require your Personal Information and may use forms to collect your Personal Information including your name, address, telephone number, and email address so you can place orders, request information, get support and use our services.

When signing up for any of our Services, products, or programs, we request personal and payment information such as your name, credit card information, PayPal or relevant payment service, billing address, or other information that is required for us to process your request for the Service. If you do not wish to provide us with such Personal Information, we may not be able to process your order.

Surveys

We may offer surveys and opinion polls and ask you to provide information about your experience and feedback about our services. Occasionally we may organize contests, giveaways, competitions, or other promotions on our site or through our social media pages and may offer a prize as a sign of appreciation to the people who have participated, qualified and/or completed our contest. Information requested for entry may include personal contact information such as your name, email, address, phone number, etc. Participation in such contests is entirely voluntary and it is up to you whether you choose to share any information or not. When you respond to a survey, or participate in a contest, or participant promotions, we collect the personal data you provide and by participating you expressly consent for us to hold such Personal Information.

Third-Party

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

By submitting Personal Information, you grant us the right to provide the information to third parties, including our affiliates, if any, for purposes of facilitating the completion of Purchases along with receiving marketing emails.

Cookies

We use analytics services either on our own or with the help of third parties to collect data about the use of our website, such as number of visits, pages visited, and number of views of certain content. These analytics services use cookies to recognize your device and assemble information about you, including information such as what pages you visit and how much time you spend on each page, your IP address, the operating system and web browser you use, and what website you visited prior to visiting our website.

We may receive reports by these tools and we may use the information we get from such analytics services to improve the quality of services we offer, including our website and the Services. The information generated by the Cookies or other technologies about your use of our website is transmitted to the analytics services which compile reports on user activity. The analytics services may also share this information with third parties when required to do so by law. Each analytics services' ability to use and share analytics information is restricted by their terms of use and privacy policy.

When you visit our site, view content provided by us, use our services, use our chat service, ask us a question, request technical assistance in regard to our services, send us an email or participate in a contest or survey on our website, we automatically collect and store certain information in log files. This includes your IP address, URL, referral URL, exit URL, browser software, operating system, date/time, requests type to our website and error responses returned by our Site or Services.

We also receive and store any information that you provide on our website, our Chat service, any complaint forms on our site, email, telephone, or any other type of communication with our team or related to our Services. Whenever you contact us, we may record the ticket, chat, or call to ensure we have an accurate record of all communication, which is needed to provide our Services and to support any action taken by our team as a result in case of a dispute over our response.

Please contact us to change your Personal Information or to deactivate your account. You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in our marketing emails.

Your Rights

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach this Policy or our Terms and Conditions of Service (the "Terms").

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of this Policy or the Terms, which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Access Information

You may access the information we hold about you at any time by contacting us directly. You can also contact us to update or correct any inaccuracies in your Personal Information. If you wish to exercise any of these rights, please contact us.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website or Service.

Business Transaction

If Toolip is involved in a merger, acquisition or asset sale, your Personal Information may be transferred to the new owner. We will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use appropriate technical and organizational measures to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, such as maintaining the performance of the Service, making data-driven business decisions about our features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the Service. For example, we keep your account information.

International Transfer

Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from Children under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions concerning our Privacy Policy, please contact us via email at: support@toolip.io

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